Description of the job
Job Description
Title = Bilingual Receptionist
Location: Burlington, Ontario, L7L 6A4
In the Reception position, you will handle various administrative support tasks for the Burlington head office. Your primary role will be managing the reception of visitors to the office as well as distributing and directing phone calls to the appropriate area in a courteous and timely manner. An individual in this position will need to be customer service oriented, able to autonomously solve problems, and proactive and resourceful when handling customer interactions. This position requires the individual to work out of the Burlington office, 5 days a week, from 7 am-4 pm.
Principal Responsibilities:
- Direct phone communication received to central line to the appropriate department in a friendly, clear and timely manner.
- Reception and control of the company's visitors, ensuring proper direction to relevant party, proper PPE, and site safety directions.
- Update and control the company's customer and supplier database in the SAP B1 system.
- Schedule, coordinate, and control office supplies (coffee and kitchen supplies) and stationery.
- Dispatch, receive and distribute inbound/outbound mail and couriers (cheques, marketing, etc.).
- Support day-to-day administrative activities of the different management within the company.
Additional Tasks:
- Supports and coordinates internal meetings, events (lunches and socials) and regular office logistics (booking conference rooms for staff).
- Schedule general maintenance of the office space (cleaners, shredding, etc.).
- Reception maintenance- ensuring reception area is organized and presentable at all times.

